Frequently Asked Questions

OVERVIEW

What is padel?

A cross between tennis and squash, padel is the fastest-growing sport in the world! Basic gameplay and scoring are the same as tennis, but with the ability to hit the ball off of the wall (as long as it bounces first).


 

What’s is the difference between racquet heads?

Round: Versatile/offers greater control. Best for beginners since the balance is well distributed, materials are softer and more comfortable.

Diamond:  Offers more power but less control. Best for more advanced players, materials are more solid and heavy.

Teardrop:  Combined benefits from both round/diamond shapes. Tend to be most popular since they offer max versatility.


 

What are the benefits of becoming a member?

  1.  20% discount on standard bookings and “Play with a coach” bookings
  2. 10% discount on padel equipment (rackets / balls / bags / grips) and on everything from our coffee shop (drinks/snacks)
  3. Up to 20 days booking in advance instead of 10 for non-members
  4. Up to 10 active bookings at once (instead of 3 for non-members)
  5. 1Hr free private lesson for 1 person for a 3 months’ subscription / 3 x 1h free private lesson for 1 person for an annual membership

 


 

How do I become a member?

  1. At the Club’s reception
  2. Through the mobile app: tap on “Sign up for a membership” on the Home Page.
  3. On the website; click on the Membership menu.
  4. Renewals can be done at the Club or on the app (tap on the “Fees” icon at the bottom of the page)

 


 

What are the opening hours?

6am to 9pm Monday to Saturday.

8am to 9pm on Sunday and holidays


 

I don’t have any equipment, can I rent it at the club?

Yes, free used rackets and balls are provided.

If you are looking to progress, you should check our range of more advanced rackets on sale at our padel shop.


 

Are there changing rooms and showers available at the club?

Yes, all guests have access to our changing rooms which have lockers, showers and other essential toiletries. Players have to bring their own padlock to use the lockers (also available for sale at the Club).


 

Is there a dress code?

We do not have a strict dress code, but sportswear is mandatory for all players in addition to tennis shoes with decent tread and a low drop.

 


 

BOOKING
How do I book a court?

Courts booking can be done:

On our Apps (IOS and Playstore / “The Padel Club Ghana”), after registration

On our website (www.thepadelclubghana.com), after registration

By phone call or Whatsapp (0531100127)

Directly at the Club’s reception

Off-Peak-Hours: 6am to 5pm
Peak-Hours: 5pm to 9pm

 


 

Are there any restrictions?

  1. Bookings can be done up to 10 days in advance for non-members (VS 20 days for members).
  2. Non-members are able to book a total of 3 active bookings (VS 10 active bookings for members).

This is to give all our players a fair opportunity to book courts in a high demand Club.

 



Do I have to be a member to play?
 

The Padel Club is not a members-only club and non-members are more than welcome to use any of our services. However, becoming a member gives many benefits if you are looking to play often (check our Membership page for all details).

 



Do we need to have 4 people to book a court?
 

Padel is a doubles game, so ideally it is preferable to have 4 people. However, you are free to book a court even if you have only one other person to play with, that’s totally fine.
You can also choose to play with one of our coaches on a one-to-one basis or to complete your padel team if a player is missing! Chose “Play with a coach” when booking.

 


 

What is your cancellation policy?
 

Players will be responsible for the total court booking fee for cancellations made less than 6 hours before the time of a reservation. If booking fee had not yet been paid, it will be charged to your account for payment at the earliest time possible.

For cancellations done prior to the time limit, paid bookings will be refunded through the online wallet. 

Bookings can be cancelled on the app and website or by phone/whatsapp on 0531100127.
In case of bad weather (rain), bookings are cancellable free of charge. Paid bookings will be refunded.

 



How do I put funds in my online Wallet?
 

Players can buy credit for their online wallet:

- At the Club
- On their mobile app: on the home page, tap on “Refill your balance”
- On the website: click on “user access” to access your personal page. On the right side of
the page, look for “BALANCE” and click on “Buy Credits”

 


 

I’m looking to host a private event, who should I contact?
 

Please visit the Club to fill the dedicated private event form, we will be happy to assist in making your event a successful one.

 


 

PRIVATE LESSONS


Do you offer private lesson?


Yes, we offer private lessons for 1 up to 3 persons at a time.
Please visit this page (link) for details.

 



Do you offer any programs for children?


Yes! Please visit our Junior Academy/Summer camp page for all of the details.
Alternatively, if they wish to play with their friends, they can form a private group of up to 3 children
and book a session with a coach!